Customer Testimonials

I purchased 3 badminton racquets, as well as shirt, socks and extra racquet handle overgrips. Th e order process went very smoothly. All items were exactly as I expected, efficiently packaged, in good quality and condition, and arrived even faster than promised, which was a very pleasant surprise given I made the order over the end-of-year Christmas rush. The team at Badminton Bay were very communicative and pleasant throughout the order and afterward, and I would not hesitate to recommend them to anyone buying badminton gear! One small note - when asking them to place overgrips on the racquets, they unfortunately wrapped over the original plastic wrap on the racquet's handle, leading to the grip slipping and coming loose after a few uses. Maybe need a special reminder to remove the plastic wrap before applying new overgrips.

I like the racket I bought--the assassin. It's an easy beginner's racket as I don't have a lot of strength in my arm. The only problem was that I had a store credit but I did not know how to access it for this purchase.
Reply: Your store credit was automatically applied during checkout, so no extra steps were needed :)

Racquets arrived safely and were packaged securely for the international shipping. Excellent communication and customer services. Highly recommend Badminton Bay!

My original purchase was misplaced by the courier. Informed Mike, he was with me all the way, to the extend of sending me the replacement. Every step he was in contact. Outstanding service. BadmintonBay, my preferred vendor. It should be yours as well. Mike, thanks a million.

Received item without any issues.

I use Abroz Nano 9900 rackets regularly. These rackets are great for recreational players. Badminton Bay has good collection of rackets and they have great service. Highly recommend this site for all badminton gears.

I started badminton not too long ago and a badminton member recommended me to Badminton Bay. Product Ordered: 2 Pieces Deal: Abroz Demon Blade 1000 Black Red Badminton Racket (5U) As a first time badminton player, the rackets were delivered from overseas from international Malaysia to the USA. They came out clean and pristine. I had questions and contacted Badminton Bay via WhatsApp. Badminton Bay is fast, reliable, and has great deals with good communication while providing to their customers. Happy to say I received excellent service from Badminton Bay with great rackets as a first timer! Thank you, Badminton Bay!

Really impressed by quality well balanced recket always please to buy stuf from badminton bay. I have no issue with servicing every time I receive my item scdule time.

Raquets arrived very fast and tension felt good. Customer service is very good too.

Overall, the ordering process went smoothly, and the delivery was quite fast. However, I was disappointed that I unexpectedly had to pay import duties upon arrival, which made the purchase more expensive than I anticipated. Also, after only three sessions of play, the strings on one of the rackets already broke, which was quite disappointing given that the rackets seemed of good quality at first. I hope this feedback helps you improve your service and product quality control in the future.

Reply:- Appreciate the feedback, Schutte. We’re updating checkout to highlight duties and enhancing both our strings and stringing process.