Customer Testimonials

Excellent customer care

Bought 3 rackets. Received in 5 working days. Forgot to put welcome code in checkout for further 5% discount which was AUD 11.00 but the Seller send extra Grip, a pair of quality Socks, and a T-Shirt thats value more that AUD 20.00

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Abu Noman, Sydney, Australia

I appreciated your good and friendly services. In fact, I recommended to my friends and one of them do the purchasing on
last week.

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Houng,

Excellent rackets + very fast delivery

I bought 2 Apacs rackets (around $50 each) and I received them earlier than expected. The 2 rackets are excellent and I would highly recommend to all badminton players especially you are recreational player and don't want to spend big buck for main stream brand. I will continue to use Apacs badminton racket as they are amazing in value.

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Arthur, Sydney

Good buying experience and quality products

This is my second time buying from Badminton Bay and I must say I'm pleased at how promptly they respond to your queries. They helped me create my order in a way that I could get free delivery, offered to return my money when one of the items was found out of stock - overall a pleasant buying experience. The items arrived reasonably quickly to my house in the US (about 7 days as claimed). Everything was well packaged, racquets came prestrung to my requested tension and with grips.

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Rohit Khapare, Milpitas

Badminton purchases from badminton bay

Great service. fast and care taken in how items are wrapped and delivered etc.

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Matt P, Canberra

Delivery of Racket

Generally, shopping through Badminton Bay was good. The only thing I felt short changed about was I paid for the most expensive delivery service and not got what I expected. At the shopping trolley, the tick box said delivery by FedEx, who turned up at my door was one of my standard delivery company. If I knew that I wouldn't have paid for the extra money for the fast delivery and chose the standard delivery. It would have got to my home the same time.

Badminton Bay's reply:
Hi Mstar, Thanks so much for your feedback. 

We used another express shipping option which is Aramex that delivers faster than Fedex for your shipment and we are sorry we did not inform you before hand.

The Aramex express shipping takes only 2 days to London, using UK standard delivery service as the land delivery method once it touches London. This explains why they arrived with your parcel. We have since displayed our shipping option as Express shipping instead of Fedex in our checkout page as we now have Aramex to cater for our all our UK clients.

We are truly sorry for the confusion caused and we appreciate your feedback very much.

Badminton Bay Team ;)

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Mstar, London

Best place to purchase your badminton Goods, a perfect choice.

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Suresh Kumar, Australia

Great Customer service, Fast delivery

Great Customer service, Fast delivery ordered and received within 5 working days. Had bought previously through Ebay, will definitely use again and pass on to my friends :)

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Kerrie Campbell, Australia

Excellent customer service, the rackets are very durable I'm currently using the z ziggler and it's simply phenomenal product. I've sent multiple customers to them and they are all pleased. Great place to shop for rackets

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Arjun Singh, US

My rackets arrived within one week from ordering! They look allright and hoping to test them out this week! Very happy with Badminton Bay, thanks again ;-)

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Jussi Säily, Finland