Customer Testimonials


Product information provided was good, sufficient to take an informed decision. The response time was also very good and with the regular updates on the status of the order, the waiting period felt even shorter The product (the shoes) was fine and is comfortable to wear, except that the length is slightly longer than I expected. I think this is still an issue that I need to overcome with on-line purchase. Hopefully I would get better with this next time.


Suresh, Brisbane | 11-17-2019

Service and Shipping

I purchased 14 rackets and all of them were strung according to instruction. Most of all...the shipping was unbelievably fast. Service and communication of the status was great, too! Pleasure to do business with.


Richard , So San Francisco | 11-16-2019

Rackets from badminton bay

I purchased 4 rackets from badminton bay in 2 shipment recently. To begin with, congratulation s on the customer service! Quick, courteous and responsive! True 5 star service!! Keep up the good work with special thanks to Mike and Jo! Shipping was one time with real time tracking by DHL and FEDEX. The rackets are of good quality - in particular the new Shark Hammerhead racket has great balance and feel to it! But was very disappointed with the quality of APACS lethal offensive 66 strings on 3 of my rackets. They didn't feel good from start. 2 out of 3 broke within 3 weeks. Very bad quality! Overall good service and products! Will be buying again from Badminton Bay!'s reply:
Thanks Jegan for your feedback. We heard your issue and will forward to necessary party for improvement. 
Have a nice day!




Jegan, Ottawa | 11-11-2019

Best place to buy rackets

To start with I was not sure if I can rely on as they were shipping from Malaysia but this was the best online shopping for Badminton I had. They were so accurate about the description of product and always very prompt on status updates. Hand down the best place to buy rackets.


Tejarshi vadduri, US | 11-10-2019

Good rackets..

I bought badmunton rackets from you twice. Both of them are pretty good quality. Best thing is the price.


JAE KUN LEE, Lawrenceville | 11-10-2019

Badminton rackets

I ordered 4 fantastic badminton rackets...they were delivred exactly on the predicted date. All well packed.


Elias j l, Brussel Belgium | 11-02-2019

Good service, not so good stringing

I received the racket I ordered very quickly and in excellent condition. Thank you for the towel and grip as these were provided free. The custom stringing of the racket didn't seem as good quality though. The strings were not straight and when using the racket the string would misalign very quickly so I think the tension is a lot less than specified. However good racket, fast delivery and great service otherwise's reply:
Hi Matt, we heard you, we will improve in the string pattern and position after the stringing process, thanks for the feedback..;)




Matt, London | 10-26-2019

Topnotch Service

The service is really good and also the customer service is topnotch. Ordered Apacs EdgeSaber 10 and got it in perfect condition by promised date.


Shravan, San Francisco | 10-19-2019

good customer service

Really good customer service. Will definitely recommend to other people.


cohen goh, AU | 10-09-2019


Great service. First order received was damage in transit, but support from badmintonbay was fast and they sent a replacement set.


Jean-Luc Saowapon, Abbotsford | 09-30-2019