Customer Testimonials

Feedback/complaint

Overall, the ordering process went smoothly, and the delivery was quite fast. However, I was disappointed that I unexpectedly had to pay import duties upon arrival, which made the purchase more expensive than I anticipated. Also, after only three sessions of play, the strings on one of the rackets already broke, which was quite disappointing given that the rackets seemed of good quality at first. I hope this feedback helps you improve your service and product quality control in the future.

Reply:- Appreciate the feedback, Schutte. We’re updating checkout to highlight duties and enhancing both our strings and stringing process.

RATING

Schutte, Heerlen | 10-16-2025