Customer Testimonials

Top rated vendor

Gday to all badminton bay staff, Sorry for the late feedback as we were so busy during this Christmas holiday. I have tried the racquets purchased last month and found they perfectly match my style and both feel solid and powerful. I would recommend you to my friends as you provide such satisfying customer service! Keep up and you will be the best seller online!

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Zhanlu James Hou , Hobart | 01-01-2017

Great service, great products, great prices, hope to buy from again in future. Purchased 5 racquets with 20% discount, saved lot of money.

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Anonymous, | 12-30-2016

Will definitely recommend them

I recently purchased a featherweight 55 badminton racket from badminton bay since I can't find it elsewhere here in Canada. It arrive after two weeks and I was surprised to see the frame of the racket broken and popped outside of the unopened box. I emailed them right away about the problem and a guy named Mike Lai helped me with replacement. I know it has nothing to do with badminton bay and since it's the FedEX fault but Mr Mike Lai and his team showed professionalism, apologized to me and they made sure it won't happen again and sent me a replacement racket. I was expecting they will reduce the tension the second time just to be safe on their side but nope, they still gave me the tension I wanted. I am very happy and excited to try the world's lightest badminton racket! If I need to buy anything for my badminton needs I will definitely buy from them again and would recommend them to all my friends! Good job!

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Jan, Victoria BC | 12-13-2016

Will buy again!

It was my first time to order from the site but having heard good things from forums, I decided to take a chance and order an Apacs Virtuoso Light. The whole experience was very smooth and fast, and tracking my order was very easy as it arrived in my country in the Philippines. I will definitely recommend the site and will also buy again soon. :)

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Kane, Cagayan de Oro | 12-11-2016

Awesome Seller

So far very pleasant experience. Got a very good deal from them with exceptional Customer Service provided by Mike. I will have package in few days hopefully all will go smooth with no issues. Thankyou Badminton Bay

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Que, New Jersey | 12-05-2016

mY oRDER

I just to let you know that I really enjoyed having ordered my badminton racket from you. It is wonderful experience. keep it up!!!

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Gener, SOUTH SAN FRANCISCO | 11-30-2016

I RECOMEND 100% Badminton bay

I want to say thank you for your attention. I ‘ve receibed quick the products. The services have been apropiated. U nfortunatly, the number of shoes that I've choosen was wrong (I´m 11.50, not 10) Nevertheless , congratulation for all.

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Carlos, brasil | 11-16-2016

5Star Service
Purchased 2 racquets via the "combo racket" deal. 1 of them makes a weird squeaky sound whenever i swing it, upon arrival. so I contacted them for an exchange. Jo, their customer service representative is very friendly and acted promptly to have my racquet exchanged.

I decided to drive there instead of posting the racket back to expedite things. They offered to have my new racket prepared (strung + grip wrapped) even without asking much / checking the "defect" racket :D. When I have arrived, the "defect" racket suddenly stopped making noise, however they still exchange the new racket for me. :)

Nowadays, a lot of retailers have bad customer service but BadmintonBay is definitely not one of them. Highly recommended. Keep it up!
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Jack Wong, KL, Malaysia | 11-15-2016

Rackets received on time as expected. Thanks a mil.

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Dulce M., Ireland | 11-09-2016

Superb customer service!

Had my second purchase and this time it's for a new pair of shoes, and the customer service is very fast and helpful. Got the items in 3 days considering I'm from Abu Dhabi. Keep up to good work guys!!

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Edwin, Abu Dhabi | 10-30-2016