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I bought the Apacs Ziggler II racket online. Before buying the racket, I chat with their customer service on Facebook messenger regarding which models would better suited for my style. Their recommendation s were helpful in deciding the model. I received the racket within 2 weeks after I placed the order. The Ziggler II is a very nice racket, it seems to have improved my clears and smashes and I'm happy with the purchase so far. Overall, it was a nice buying experience from Badminton bay.