I purchased 4 rackets from badminton bay in 2 shipment recently. To begin with, congratulation s on the customer service! Quick, courteous and responsive! True 5 star service!! Keep up the good work with special thanks to Mike and Jo! Shipping was one time with real time tracking by DHL and FEDEX. The rackets are of good quality - in particular the new Shark Hammerhead racket has great balance and feel to it! But was very disappointed with the quality of APACS lethal offensive 66 strings on 3 of my rackets. They didn't feel good from start. 2 out of 3 broke within 3 weeks. Very bad quality! Overall good service and products! Will be buying again from Badminton Bay!
Thanks Jegan for your feedback. We heard your issue and will forward to necessary party for improvement.
Have a nice day!
- Jegan, Ottawa | 11-11-2019