Overall I had a pleasant shopping experience with Badminton Bay. Their selection is vast, at reasonable prices. Shipping was fast, considering I live in the US. Very responsive and helpful customer service. I thoroughly enjoyed their combo racket deals. Would definitely shop with them again.
It's always a pleasure buying from Badminton Bay! Great response time to questions and emails, good information and advice given on stringing. Processing time from placing the order to shipping is very quick compared to other shopping sites. I sometimes find it difficult to find the racket I'm looking for as there are so many Series/rackets to choose from, but hey that's a good thing! Keep up the great work :)
Ordered on Monday receieved in Australia on Friday afternoon....A WESOME SERVICE...this is my first Badminton Stop from now on!
I was thoroughly delighted with my first order. so was my husband! everything arrived on time in perfect shape! the web site itself made selecting the right product even easier! The filters were extreyoumely helpful in narrowing the search! Tha nk you we will be repeat customers!
Awsome products!! Excellent service!!!!
Gday to all badminton bay staff, Sorry for the late feedback as we were so busy during this Christmas holiday. I have tried the racquets purchased last month and found they perfectly match my style and both feel solid and powerful. I would recommend you to my friends as you provide such satisfying customer service! Keep up and you will be the best seller online!
Great service, great products, great prices, hope to buy from again in future. Purchased 5 racquets with 20% discount, saved lot of money.
I recently purchased a featherweight 55 badminton racket from badminton bay since I can't find it elsewhere here in Canada. It arrive after two weeks and I was surprised to see the frame of the racket broken and popped outside of the unopened box. I emailed them right away about the problem and a guy named Mike Lai helped me with replacement. I know it has nothing to do with badminton bay and since it's the FedEX fault but Mr Mike Lai and his team showed professionalism, apologized to me and they made sure it won't happen again and sent me a replacement racket. I was expecting they will reduce the tension the second time just to be safe on their side but nope, they still gave me the tension I wanted. I am very happy and excited to try the world's lightest badminton racket! If I need to buy anything for my badminton needs I will definitely buy from them again and would recommend them to all my friends! Good job!
It was my first time to order from the site but having heard good things from forums, I decided to take a chance and order an Apacs Virtuoso Light. The whole experience was very smooth and fast, and tracking my order was very easy as it arrived in my country in the Philippines. I will definitely recommend the site and will also buy again soon. :)
So far very pleasant experience. Got a very good deal from them with exceptional Customer Service provided by Mike. I will have package in few days hopefully all will go smooth with no issues. Thankyou Badminton Bay